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ruth-fortune-199
Level 1

Bank recon done. still 3 transactions sitting as unreconciled, that I ticked. They appear in the bank register. Reconciling them again will throw my bank balance out.

When I delete in reconciliation they also disappear in my bank register. How can I fix this problem?
1 Comment 1
IntuitSheila
Level 8

Bank recon done. still 3 transactions sitting as unreconciled, that I ticked. They appear in the bank register. Reconciling them again will throw my bank balance out.

Hi ruth-fortune-199,

 

Thanks for posting in the Community!

 

Have you confirmed if those 3 transactions are not duplicates added in QuickBooks Online? I would recommend checking your bank statement and cross match them with the transactions in QBO.

 

Let's also run and view your reconciliation report to verify:

 

  1. Go to Reports.
  2. Type Reconciliation Report in the Find report by name search bar.
  3. Select Reconciliation Reports.
  4. Select the Account for the reconciliation report you want to view.
  5. From the Report period drop-down arrow, choose the reconcile period.
  6. Select View Report.

You can also check this link to learn more about How to view details for missing reconciliation reports or reconciled transactions.

 

Post again in the Community if you have further concerns. The team is here to help you.