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brellis1
Level 1
posted
‎December 20, 2021 11:12 PM
last updated ‎December 20, 2021 4:12 AM

Does anyone know how to unreconcile a previously reconciled bank account. I cannot find it anywhere and I am the accountant

 
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3 Comments 3
Anonymous
Not applicable
‎December 21, 2021 01:53 PM

Does anyone know how to unreconcile a previously reconciled bank account. I cannot find it anywhere and I am the accountant

Hello Breillis1, 

 

Thank you for posting to the community. I can show you how to undo a bank reconciliation. 

  1. Sign in to QuickBooks Online Accountant.
  2. Find and open your customer's QuickBooks Online company.

When you're in their company file:

  1. Go to the Accounting menu.
  2. Select the Reconcile tab.
  3. Select History by account.
  4. Select the account you want to reconcile and date range from the dropdowns.
  5. Find the reconciliation on the list.
  6. Select View report to open the Reconciliation Report.
  7. Review any discrepancies and changes your client wants to make.
  8. When you’re ready, select the dropdown ▼ in the Action column, and then select Undo.
  9. Select Yes and then Undo to confirm.

Important: If you don't see Undo, make sure you opened your client's company file from QuickBooks Online Accountant. 

 

Let us know how you go, if you have further questions, please reply here :) 

 

Cheers,

Bowie 

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Sporty Girl
Level 1
‎January 23, 2024 02:30 PM

Does anyone know how to unreconcile a previously reconciled bank account. I cannot find it anywhere and I am the accountant

Hi Bowie Ng

 

Thanks for the information below. The following is a further question regarding how to undo/redo the bank reconciliation report:

In my situation, although you are logging via QuickBooks Online Accountant, some businesses are under the "QuickBooks Online companies", which are not showing under "QuickBooks Accountant companies". In that case, will you still be able to undo/redo the completed bank reconciliation report for those QuickBooks Online companies?

 

Many thanks

Sporty Girl

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IntuitSheila
Level 8
‎January 23, 2024 03:50 PM

Does anyone know how to unreconcile a previously reconciled bank account. I cannot find it anywhere and I am the accountant

Hello Sporty Girl,

 

Thanks for joining the thread. To undo bank reconciliations in QuickBooks Online, you must be added as an accountant user in the client's company file.  This would enable us to effectively manage their financial records and ensure accurate bookkeeping.

 

Check this link to learn more about: Undo a client’s reconciliation in QuickBooks Online Accountant.

 

Drop me a comment below if you have any other questions.  I'll be happy to help you further. Have a great day.

 

 

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