Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Hi, @beautifuldecisio.
Once an account is connected to QuickBooks Online (QBO), transactions are automatically downloaded. There are three areas we can double-check for the missing transaction. I'm here to help you find the missing transaction so you can proceed with categorising it and reconciling your account.
First, we can look for it on the Bank transactions page. You can follow these steps:
The next area we can check is the Account History of the account you're reconciling. Here's how:
Lastly, we can check if QBO has placed the transaction into the Uncategorised Income or Uncategorised Expense account. To check these accounts, here's how:
Once you find the missing transaction, you categorise it and proceed with the reconciliation process.
If you encounter challenges reconciling accounts in QBO, I'm adding these articles as future guides:
We'll be here in the Community if you need further assistance adding missing transactions or reconciling accounts in QBO. We'll do our best to assist. Take care!
Hi Alver!
Thanks - I have done this and the expense isn't showing in my transactions
So I can't categorise and reconcile
Hi again .. I’ve checked again and it is now there.
maybe there was just a delay with it appearing!
either way, looks like problem solved and thank you so much for your answer. It was reassuring.
have a lovely weekend !
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here