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beautifuldecisio
Level 1

How do I Add an Expense that Quickbooks missed so that I can categorise it, and reconcile my account?

 
3 Comments 3
AlverMarkT
QuickBooks Team

How do I Add an Expense that Quickbooks missed so that I can categorise it, and reconcile my account?

Hi, @beautifuldecisio.

 

Once an account is connected to QuickBooks Online (QBO), transactions are automatically downloaded. There are three areas we can double-check for the missing transaction. I'm here to help you find the missing transaction so you can proceed with categorising it and reconciling your account.

 

First, we can look for it on the Bank transactions page. You can follow these steps:

 

  1. Go to Bookkeeping, select Transactions, then select Bank transactions.
  2. Select the bank account or credit card tile that you want to search.
    • Newly downloaded transactions will be in the For review tab.
    • Recently categorised transactions will be in the Categorised tab.
    • If you mark a transaction as personal or a duplicate, it goes to the Excluded tab. QuickBooks won't add excluded transactions to your accounts. If you want to include it, select Undo from the Action column.

 

The next area we can check is the Account History of the account you're reconciling. Here's how: 

 

  1. Go to Bookkeeping and select Chart of accounts.
  2. Find the account you want to review. Then, in the Action column, select Account history.
  3. Select the Filter icon and select the filters you want to apply. You can use the Find field to search by amount, reference number, or memo.
  4. To remove a filter, select the X next to the filter name.
  5. Select Apply.

 

Lastly, we can check if QBO has placed the transaction into the Uncategorised Income or Uncategorised Expense account. To check these accounts, here's how:

 

  1. Go to Bookkeeping and select Chart of accounts.
  2. Look for the Uncategorised Income or Uncategorised Expense accounts.
  3. Select Run report.
  4. Look for your missing transaction in the report.

 

Once you find the missing transaction, you categorise it and proceed with the reconciliation process.

 

If you encounter challenges reconciling accounts in QBO, I'm adding these articles as future guides:

 

 

We'll be here in the Community if you need further assistance adding missing transactions or reconciling accounts in QBO. We'll do our best to assist. Take care!

beautifuldecisio
Level 1

How do I Add an Expense that Quickbooks missed so that I can categorise it, and reconcile my account?

Hi Alver! 

 

Thanks - I have done this and the expense isn't showing in my transactions 

 

So I can't categorise and reconcile 

beautifuldecisio
Level 1

How do I Add an Expense that Quickbooks missed so that I can categorise it, and reconcile my account?

Hi again .. I’ve checked again and it is now there. 
maybe there was just a delay with it appearing! 
either way, looks like problem solved and thank you so much for your answer. It was reassuring. 
have a lovely weekend !