I've got your back, ezyquiltz. Let's review some details together so that you can reconcile your accounts seamlessly in QuickBooks Online.
First, let's check the bank account used in the transaction. To do this, head to the bank register.
Here's how:
- Go to the gear icon at the top-right corner of the screen.
- Head to the Chart of accounts under Your Company.
- Locate the bank account, and then click Account history.
- Verify if the transaction is listed under the account.
While you're at the bank register, I'd also recommend checking the reconciliation status column. If the transaction has an R on that column, it has been reconciled and will no longer appear on the reconciliation window.
If the transaction still doesn't appear after verifying the bank account and reconciliation status, I suggest reviewing whether the payment date falls within the date range you're reconciling.
For more information on reconciling your accounts in QuickBooks, explore this helpful resource: Reconcile an account in QuickBooks Online.
Generating a reconciliation report for future reference in the following months can also be beneficial. Here's a guide on how to do so: View, print, or export a reconciliation report in QuickBooks Online.
If you have any more questions or need further assistance with reconciling your accounts in QuickBooks, ezyquiltz, feel free to reach out to the Community. We're always here to help!
