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Thanks for coming here, @hypocleaning1-gm.
Let me jump into this conversation and help you fix the discrepancy in your QuickBooks Online (QBO) account.
To begin, it's essential to check for any duplicate transactions or edited/deleted entries. However, it's also crucial to review your account's opening balance since it plays a significant role in your financial record. If the opening balance is incorrect, it affects all subsequent reconciliations.
Here are the steps to review your opening balance in QuickBooks:
If you forgot to enter an opening balance, enter it manually using a journal entry.
After reviewing your opening balance, you need to compare it to your bank records. Here's what you need to do:
If the QuickBooks opening balance doesn't match your bank data, make the following changes:
For more information or guidelines on fixing reconciliation issues, you can refer to this article: Learn the reconciliation workflow in QuickBooks.
This page will also guide you on what to inspect before you begin your reconciliation: Fix issues for accounts you've reconciled in the past in QuickBooks Online.
If you have any follow-up questions about your reconciliations or bank data, please feel free to leave a comment below. I'm always here to help you. Stay safe!
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