ATO paid us one amount and I dont know how to record it so it doesnt incorrectly appear as sales/business generated income? eg sales income.
Thank you, also the amount is about $200 more than my PAYG liability?
This depends on why you have received this payment. If you have received the refund for a BAS or IAS you have marked as lodged in the GST centre, you can record the refund here and then match the payment from your bank feed to this record:
If the amount from the ATO doesn't match to what is showing in your PAYG Liability account, I would suggest as a starting point to review the transactions that make up the balance of this account so you can locate the discrepancy. Once you know where the difference comes from you can determine why (eg if the amount comes from a BAS or IAS lodged after this refund was received, or so on). Feel free to reply if you have further questions as I'm here to help. As there are a number of reasons why your PAYG refund may not match your account, I would also suggest you reach out to our Support Team directly on 1800 046 038 if you require assistance as they have the tools to pull up your account and guide you further.
thank you, I dont submit the ATO data through QBO, its done separately by the accountant, so i cant find a spot to record a refund...
IS there a spot in chart of accounts that i can add or create to move the money too, until I can figure it out and move from BANKING?
How would I do that?
You can certainly create a clearing or 'holding' account to move this amount to if you prefer:
Now the amount will sit here until you are ready to allocate it. As you mentioned your accountant organises your ATO lodgements separately to QuickBooks and also that you have a discrepancy on your PAYG Liability account, I would recommend you speak with them for the best option for you to record both the lodged amount and the refund. We are not accountants and cannot provide advice specific to your books however your accountant will be able to provide you with tailored information as required. You can also see here for a guide on recording GST refunds when not using the GST centre - please keep in mind however that this example is for GST refunds specifically rather than PAYG alone and you would need to adjust the accounts accordingly.