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gino4
Level 1
posted
‎February 21, 2020 09:15 AM
last updated ‎February 20, 2020 2:15 PM

Quicksbooks not responding when i try and choose a clients quickbooks from our client list

 
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1 Comment 1
Bonny_
Moderator
Moderator
‎February 21, 2020 10:25 AM

Quicksbooks not responding when i try and choose a clients quickbooks from our client list

Hi gino4,

 

We did have an emerging issue earlier this morning regarding this. It should be fixed now - try logging out and back in again to ensure that the fix is applied.

 

A workaround was listed here, to try the troubleshooting steps outlined in this article: https://quickbooks.intuit.com/learn-support/en-au/other-questions/having-trouble-with-accessing-your...

 

If you're still experiencing the issue after logging back into QuickBooks Online Accountant, please don't hesitate to contact our support team.

 

Bonny

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