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jenny-electrowel
Level 1

Trying to reconcile for a month. it says there are 65 payments. but there are only 30 payments showing. i have printed a list, ticked them off but only have 30 not 65

I only have 30 payments on my bank statement. I don't know what 65 payments it is referring to.
1 Comment 1
FateCandylaneT
QuickBooks Team

Trying to reconcile for a month. it says there are 65 payments. but there are only 30 payments showing. i have printed a list, ticked them off but only have 30 not 65

We recognize the relevance when managing transactions in your file, jenny. I've come to help you handle these data to guide you with the reconciliation process.

 

Beforehand, may we know if there are any prompt messages encountered when reconciling these payment transactions for the specific month? You can also share screenshots to help us identify further and have a visual reference on your concern. Any additional information is much appreciated.

 

These payment entries may be duplicates in your bank registers. We recommend reviewing them manually and ensure each transaction are categorised accurately. It would be best to always match them in your statements.

 

However, if you're seeing duplicates or unnecessary entries, you can exclude these bank transactions to match them with your banking statements.

 

Moreover, I've added a reconciliation guide to help verify all accounts match your bank statements:

 

 

We'll keep an eye on this thread for any additional queries when managing reconciliation in your account. We'll respond promptly to provide further help. Keep safe!