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Hi leah-minnik-com-,
Just to confirm, when you are within the payrun and importing timesheets, under the option that says Timesheets for this pay period do you see the result of 7 timesheets found or only 4?
If you are only seeing 4 timesheets found, it would best to check under the Manage Employee menu and check that these remaining timehseets have been approved. You can check with the steps below:
1. Click Manage Employees drop down
2. Select Create Timesheets
3. Select your employee (drop down box).
4. Adjust to week (or fortnight) for which the timesheets are to be entered.
5. Select whether you want to see timesheet costs or not.
6. Select employee's work type.
7. Choose start and end times for shift and breaks if applicable
8. The "Duration" field will confirm how many hours have been entered on behalf of the employee after start, finish and breaks are entered
10. Choose from the list of locations that have been preselected for the employee.
11. Click Save.
12. If the user has 'Approve Timesheets' permission, the 'Save' button will have an additional option to 'Save and approve' by clicking the arrow to the right of the button.
If you followed these steps and still unable to track down the timesheets, please don;t hesitate to get in touch with our friendly support team for assistance by clicking here.
Thanks,
-Steven
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