United States United Kingdom Australia Canada (English) Canada (French) France Singapore South Africa Global Ireland
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
accounts536
Level 1
posted
‎November 03, 2022 12:57 PM
last updated ‎November 02, 2022 6:57 PM

QuickBooks & ServiceM8 not syncing?

Can someone please help ? QuickBooks and Service m8 are not syncing, if we received payment in QuickBooks it does not recognize it in service m8 and the invoices are showing as outstanding (in service m8).
Reply
1 Comment 1
IntuitAika
Intuit
Intuit
‎November 03, 2022 02:10 PM

QuickBooks & ServiceM8 not syncing?

Hi accounts536,

 

Thanks for posting in the Community! 

 

We can check on the Apps tab to confirm if Servicem8 is still connected and check the app settings. Syncing transactions or data to and from QuickBooks Online depends on the third party application you're using and how it receives data. That said, I suggest contacting the app provider so they can investigate why your payments aren't syncing over to QuickBooks.

 

Here's how to get contact information of a third party app: 

 

  1. Go to apps.intuit.com.
  2. Search for app's name. 
  3. See Contact.

 

If you have other questions, please don't hesitate to go back to this thread.

 

Reply