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corleyconsulting
Level 1

Sync between devices

 
Solved
Best answer June 02, 2021

Best Answers
Bonny_
Moderator

Sync between devices

Hi Leyanne,

 

The information that you entered on your phone should sync with the tablet, as all activities you do on QuickBooks Online are stored on our cloud server, so it's strange that this is not happening. How long after entering the information on the phone are you checking the tablet? 

 

Bonny

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4 Comments 4
Georgia - Product Expert
QuickBooks Team

Sync between devices

Hi Corleyconsulting,

 

Thanks so much for your question!

 

Are you able to give us a little bit more context of what you need help with so we can point you in the right direction? 

 

Thank you,

Georgia

corleyconsulting
Level 1

Sync between devices

Thanks for your help Georgia

 

I have quickbooks on my computer, phone and tablet (both android), I was a bit surprised when I went to my tablet and signed in that the information I had already put into my account on my phone, was not showing in my tablet.

 

I would like to be able to work on any of the three devices depending on the circumstances, so need for all three to be synced.

Cheers

Leyanne

 

 

Bonny_
Moderator

Sync between devices

Hi Leyanne,

 

The information that you entered on your phone should sync with the tablet, as all activities you do on QuickBooks Online are stored on our cloud server, so it's strange that this is not happening. How long after entering the information on the phone are you checking the tablet? 

 

Bonny

corleyconsulting
Level 1

Sync between devices

Hi Bonny

 

It was the next day. 

 

I can see things I set up on my phone are now on my desktop, it may be an internet issue, things can be a bit slow around here.

 

As long as I know it can be done I will work it out.

 

Thank you!

 

Leyanne