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mannsmaz
Level 1

Why is the company logo far too small even when large is selected? Its embarrassing and its a bloody joke!!!

 
1 Comment 1
Adrian_A
Moderator

Why is the company logo far too small even when large is selected? Its embarrassing and its a bloody joke!!!

This isn't what I want you to feel, mannsmaz.

 

It's possible that the file of your logo has been modified. You may want to check its file if it meets all the requirements when adding a logo. Here are the following:

 

  • smaller than 10 MB.
  • a .gif, .bmp, .png, .jpg, or .jpeg file
  • 24-bits or less in bit depth (or color depth)
  • square-shaped, since a rectangle doesn't work.
  • the standard RGB color.

 

Note: If the logo is CMKY-formatted, convert it into an RGB image.

 

If you meet all of these but, the logo won't follow your desired size, then let's run a few basic troubleshooting. This is to isolate if it's the browser's cache caused this issue.

 

Let's start by changing the logo in a private (incognito) window. This kind of page won't save any data history that helps it to load faster.

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Internet Explorer: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

If it works, you can go back to your regular browser and clear its cache. When these caches are piled up, it can cause an unexpected browser behavior.

 

Please don't hesitate to leave a reply below on how these steps work on your end.