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TrevtheTruckie
Level 1

dodgy PAYG Liability entry

I recently paid the GST amount on the BAS and I noticed the PAYG Liability didnt Zero the Account balance, but doubled it?

this automatic journal entry seems buggy.....

is it just me or are others had a similar thing?

1 Comment 1
Anonymous
Not applicable

dodgy PAYG Liability entry

Hello TrevtheTruckie, 

 

Thanks for posting to the community, I wanted to report back that we have not heard of other cases like this on scale. I found this article, where steps 4 and 5 looks like it might be able to help you identity what had happened. 

 

https://quickbooks.intuit.com/au/resources/product-updates/lodging-bas-using-quickbooks-online/

 

If you want to take a quick look and see if it help. If not, you can comment here or you can contact support to take a closer look with you? We are happy to help!