Thanks for posting to the community, I wanted to report back that we have not heard of other cases like this on scale. I found this article, where steps 4 and 5 looks like it might be able to help you identity what had happened.
If you want to take a quick look and see if it help. If not, you can comment here or you can contact support to take a closer look with you? We are happy to help!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
