Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Hi jewellery_bright,
It sounds like a lump sum amount deposit related to the three invoices has not been matched to the Invoices correctly so it's duplicating the expected figures on your reporting.
Typically, if you have received the payments either as lump sum or individual transactions in your Bank account, before adding this transaction to QuickBooks the first step is to ensure the Invoices related are recorded with a Receive Payment. This makes sure that the Invoice is to closed and mark it as paid. To do this you can get this done with the below steps:
As mentioned, this would close the invoices would change their status from overdue to paid and closed. The second step to avoid duplication, is if you use an active Bank Feed for sales and reconciliations purposes it would best to try and Match the newly create Received Payments to the bank transaction.
By Matching the deposit to the three Received Payments it would then correct the GST report as showing just the single amount received by the bank. Please note if the deposit related to Invoices is already been added to QuickBooks please go to your Reviewed section on the Banking tab, find the transaction then select Undo. This will allow you to then Match it again through the For Review section. To do this please use the steps below:
By following these steps, it will then assign the one deposit to the three Invoice now marked as paid and closed. Your reports will update and no longer show the duplicated amounts. For any assistance with these steps you can always contact us by clicking here.
Hope this helps,
-Steven
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.