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sarahg4
Level 1
posted
‎December 11, 2024 10:49 AM
last updated ‎December 10, 2024 3:49 PM

Is anyone else having issues where GST on purchases and GST free purchases is no longer active to select in bank rules and for bulk bank allocations?

This is the GST 'manage rates' options available (In Australia): Manage VAT rates Switch on VAT rates you frequently use. Switch off those that you don’t need. Activate / deactivate rates GST GST free GST free exports GST on purchases (Purchases) - Inactive Input tax Out of Scope
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1 Comment 1
IntuitSheila
Level 8
‎December 11, 2024 12:06 PM

Is anyone else having issues where GST on purchases and GST free purchases is no longer active to select in bank rules and for bulk bank allocations?

Thanks for posting in the Community, Sarah.

 

There is a reported product investigation with no option to select GST on Purchases and GST Free Purchases in bank rules. We have raised this with the engineers to further investigate.

 

I recommend contacting our Customer Care Team through chat or phone and provide investigation number INV-115897. That way, we can add your company details to the affected files and you can get notifications as soon as a fix has been deployed.

 

To contact live support:

 

  1. Click on the Help (?) icon.
  2. Under Assistant select suggested options or type a question and click on Talk to a human.
  3. Under Search, search from knowledge based information and click on Contact Us.
  4. Enter a short description of your concern.
  5. Click on Continue.
  6. Click on Start a Chat or Call us.

Post again in the Community if you have other questions. I am around to help you.

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