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Hi dorretti,
Thanks for posting in the Community!
It's good to hear you were able to update the country of origin of the employee. Let's go back to the employee details and toggle it once more to refresh the settings. Here's how:
Then, go back to the Single Touch Payroll Event and delete the pay event that got an error.
Once done, go back to the pay run and lodge them with the ATO.
You can check this link to learn more about how to Update employee income types for STP Phase 2.
Please let me know if you have any additional questions. I'm always willing to assist.
Hi dorretti,
Thanks for posting in the Community!
It's good to hear you were able to update the country of origin of the employee. Let's go back to the employee details and toggle it once more to refresh the settings. Here's how:
Then, go back to the Single Touch Payroll Event and delete the pay event that got an error.
Once done, go back to the pay run and lodge them with the ATO.
You can check this link to learn more about how to Update employee income types for STP Phase 2.
Please let me know if you have any additional questions. I'm always willing to assist.
I have used the wrong country for a working holiday maker and lodged the payrun through STP. I am unable do delete the event as the lodgement has been partially accepted by the ATO. How do I go about fixing this issue?
Hi Corrin2,
We'll have to submit an updated pay event after you have made the corrections for the working holiday maker. That way, the ATO will receive the updated year to date information of the employee.
Let's go back to the employee details and toggle off for working holiday marker and turn it on once more to refresh the settings. Here's how:
Then, go back to the Single Touch Payroll report page and submit an updated pay event to see if it showed the correct WHM.
You can check this link to learn more about how to: Update employee income types for STP Phase 2.
Post again to the Community if you have other questions. I'm be here to help you.
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