Hi Gogreenbydegrees,
This is not a normal behavior and definitely needs to be looked into.
Thank you for bringing this to our attention.
Before we refer you to our experts, try the following first and if still doesn't work, it might be best to get one of our QuickBooks expert to investigate this for you.
> clear cache and cookies and login again and try marking as lodge
> make sure you are using Google Chrome as it works best with QuickBooks or you can also use Safari and Firefox.
If this issue persists, please logon to QuickBooks and click the HELP icon on the top right and click
Contact Us. Enter your query then press Let's Talk and select Get a Callback if you'd like for one of our experts to call you, otherwise you can opt for a Chat channel.
Hoping for this issue to be resolved for you. Let us know if there's anything else we can help you with. Cheers!
