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JuanitaB
Active Member

Change "Ship to" Name It is incomprehensible this cannot be done, every conpany who is in a trade needs an area for a "Job Address"

A single line addon is beyond useless.  If there is no way of being able to change the "ship to" then at a bare minimum give us a custom addon where we can actually place a full address.
This is the worst I have ever seen in any accounting program, it is not even an issue in your own desktop version. Yet you are pushing everyone to come online.
1 Comment 1
IntuitSheila
Level 8

Change "Ship to" Name It is incomprehensible this cannot be done, every conpany who is in a trade needs an area for a "Job Address"

Thanks for posting in the Community, JuanitaB.

 

The option to change the ship to label in your invoice is currently unavailable.

 

I can see how this additional options and functionality would be helpful for both you and your business and I encourage you to submit feedback. These requests and suggestions are forwarded directly to our Product Development Team for consideration in future updates.

 

Furthermore, there is an option to add a different business address on your invoice. You'll have to turn on the location tracking and tick box for This location has a different address where customers contact me or send payments. Here's how to:

 

Turn on location tracking:

 

  1. Go to Settings icon. and select Account and settings.
  2. Select Advanced.
  3. In the Categories section, select the Edit ✎ icon.
  4. Turn on the Track locations switch to track locations.
  5. Select Save, then Done.

To add location:

 

  1. Go to Settings and click on All lists.
  2. Click on Locations.
  3. Click on New and enter the name of the location/job address you want to show in the Name field.
  4. Click on Save.

To add a new invoice template with that new location/address:

 

  1. Click on Settings and choose Custom form styles.
  2. Click on New style and choose Invoice.
  3. Click on Content tab and select Address in the Header.
  4. Enter the different address/job address you have for your business
  5. Click on Done.

 

Then, create a dummy invoice and under Location choose the address entered. And then, click on Customise and select the new invoice template selected.  Click on Print or Preview to see how it shows on your invoice.

 

You can check these links to learn more about location and customising your invoices:

 

Post again in the Community if you have other questions about QuickBooks Online.