Thank you for bringing this to our attention.
So we may assist you better. It would be great if you could kindly provide more specific supporting details about this issue such as:
> Where particularly in QuickBooks is this happening? i.e. sending invites when adding users, sending an electronic invoice, etc?
> Are you getting error messages? If so, could you please let us know what exactly does the error says?
Knowing the details above will help us know the actions we need to take to investigate on this issue. Thank you for your cooperation.
As additional option to send invoice and get your payment, utilize this service. It supports QBO.
Hope it helps.
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