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Hello there, josh108. I'm here to assist you with scanning and uploading your tax receipts in the QuickBooks Online (QBO) mobile app.
To begin with, let's perform some basic troubleshooting steps on your mobile device. Sometimes, the stored cache can cause unusual behavior in the system, so we'll clear your app's cache to refresh the data.
For Android:
For iOS:
Once refreshed, restart your phone and check if you can scan or upload a receipt. If the issue persists, you can try uninstalling and reinstalling the QuickBooks mobile app.
Alternatively, you can access your QuickBooks Online(QBO) account through your phone or computer-supported browser. Then, log in to your QuickBooks Online account via a browser to upload your receipts.
Furthermore, you can email your receipts and bills to get them into QuickBooks Online. We'll extract info from it and create a transaction for you to review.
If you have any other concerns or questions about uploading tax receipts in your QuickBooks Online (QBO) mobile app, please feel free to leave a reply below. I'm here to assist you. Have a great day.
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