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Let's make sure you'll be able to mark those unpaid invoices as paid, userpeteranddudley.
Before we start, may I know why these invoices weren't marked as paid? To make sure you'll be able to identify those invoices that you are referring to, you can run the Transaction List by Customer report. To this, you can follow the steps provided below:
Once you've already identified them, you can re-categorise them. Here's how:
After you've changed the category, you can now click receive payment to pay the invoice.
That should do the trick. Moreover, after you've categorised transactions, you'll also have to review your accounts to make sure they match your bank and credit card statements. To do this, learn how to reconcile transactions in QuickBooks. For more details, refer to this article for your guide: Reconcile An Account In QuickBooks Online.
Feel free to let me know if you still have any concerns about your invoices. I'll always be right here to help.
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