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Hi, I sent my first invoice out yesterday and BCC myself in, however I never received the BCC email. How can I be sure the invoice was sent to the client? Thanks

 
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Hi, I sent my first invoice out yesterday and BCC myself in, however I never received the BCC email. How can I be sure the invoice was sent to the client? Thanks

You can verify if you've sent the invoice by going to the Activities section, ap_quinn.

 

Aside from this, you'll also know if they have viewed the invoice. I'll show you how:

 

Through the Activities section:

 

  1. From the Sales tab, select Invoices.
  2. Select the invoice you've sent.
  3. Go to the Activities section.

 

 

With regards to the Bcc email, it's possible that you have not turned on the Email me a copy option. Let me guide you with these steps:

 

  1. Click the Gear icon, and then select Account and Settings.
  2. Go to the Sales tab.
  3. Click the pencil (edit) icon on the Messages section.
  4. Tick Email me a copy at box.
  5. Enter your email address in the Blind Copy (Bcc) new invoices to address field.
  6. Click Save.
  7. Click Done.

 

 

 

If you want to let your clients pay the invoices online, you can add a Pay now button. Feel free to check out this article for more information about the process: Create an invoice your customer can pay online.

 

There you have it, ap_quinn. Thanks for dropping by!