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Tamex
Level 1
posted
‎August 21, 2021 06:20 AM
last updated ‎August 20, 2021 1:20 PM

Hi, Require to change an invoice to be marked unpaid. Was accidentally marked paid. Is it possible to do this from Android phone via Quickbooks app ?

 
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1 Comment 1
AlexV
QuickBooks Team
QuickBooks Team
‎August 21, 2021 09:44 AM

Hi, Require to change an invoice to be marked unpaid. Was accidentally marked paid. Is it possible to do this from Android phone via Quickbooks app ?

Hi Tamex!

 

Thanks for reaching out to us. Let me assist you with the invoices.

 

We'll need to delete the payment created for this invoice so it'll be marked unpaid again. And yes, you can do it using the QuickBooks Online mobile app for Android. Follow these steps:

  1. Go to the Burger icon (three horizontal lines) and tap All.
  2. Find and select Invoice payments.
  3. Search the payment created and select it.
  4. Click the Ellipsis (three dots) and click Delete. Then Delete again to confirm.

 

Please check this link: Compare mobile app features. This will show you the available features you can do with the QuickBooks Online mobile app.

 

Also, I've added more articles you can review. These explain how to pull up common financial reports with the right data:

 

Leave a comment below if you need more help. I'll assist you!

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