Hi lachikkycottage,
If the payment was not made by the due date, it will update to a Cancelled status which indicates the contribution process has been cancelled due to a dishonour or no payment after 10 business days from the batch submitted date. You can recreate the batch and submit it once more following the usual steps of creating a new Super Batch and entering the relevant date range - this will generate new payment details. To view the status of the batch:
- Select Employees from the left-hand menu
- Select the Reports tab, then select Super Payments (located under the Payroll heading).
- You can review the status of all batches here. Select the ID number to view additional information for a batch.
You can also refer here for more information on super payments with Beam, batch statuses and so on.
-Kass