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Hello there kelley-spandr-co,
Currently, the payroll system cannot accept bank account information containing a letter, you'll have to exclude employee from ABA file and transfer payment directly to their account.
I recommend sending product feedback through Settings icon in QuickBooks Online and click on Feedback. This goes straight directly to our product developers.
Check this link to learn more about: Set up and create ABA files in QuickBooks Payroll.
Drop by again in the Community if you have further concerns about payroll.
Thanks IntuitShelia, I had a feeling this was the case but was hoping there was a way around it. I will send feedback.
HI kelley-spandr-co,
You're welcome. Feel free to post again in the Community if you have further concerns with QuickBooks Online. Have a great rest of the day!
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