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kelley-spandr-co
Level 1

How do you get around a verified bank account for an employee that has a letter with in the account number and payroll won't allow you to add it. Paying by ABA file

 
3 Comments 3
IntuitSheila
Level 8

How do you get around a verified bank account for an employee that has a letter with in the account number and payroll won't allow you to add it. Paying by ABA file

Hello there kelley-spandr-co,

 

Currently, the payroll system cannot accept bank account information containing a letter, you'll have to exclude employee from ABA file and transfer payment directly to their account.

 

I recommend sending product feedback through Settings icon in QuickBooks Online and click on Feedback. This goes straight directly to our product developers.

 

Check this link to learn more about: Set up and create ABA files in QuickBooks Payroll.

 

Drop by again in the Community if you have further concerns about payroll. 

kelley-spandr-co
Level 1

How do you get around a verified bank account for an employee that has a letter with in the account number and payroll won't allow you to add it. Paying by ABA file

Thanks IntuitShelia, I had a feeling this was the case but was hoping there was a way around it. I will send feedback.

IntuitSheila
Level 8

How do you get around a verified bank account for an employee that has a letter with in the account number and payroll won't allow you to add it. Paying by ABA file

HI kelley-spandr-co,

 

You're welcome. Feel free to post again in the Community if you have further concerns with QuickBooks Online. Have a great rest of the day!