Yes, you can send a receipt when you create the Receive Payment in QuickBooks Online:
You may also be interested in sending customer statements. There are three types of statements that can be generated and sent in QuickBooks Online - Balance Forward, Open Item and Transaction Statements. These display a summary of invoices, payments, credits and their balance. You can find more information here if required.
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So that we can better support you with your inquiry, I would suggest getting in touch with our support team. Their contact details can be found in the link below:
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