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Let's go to the customer's Transaction List to delete the invoice payment, @kikee. This way, you'll be able to adjust the payment from the full amount to the partial one. I'll guide you how.
The screenshots below show you the last five steps.
Once done, go back to the Transaction List tab. Then, locate the open invoice and click Receive payment so you can enter its partial payment amount. That way, the system will automatically display the invoice's status as Partial. View the screenshot below for your visual reference.
Aside from invoices and their payments, you can also manage your other sales transactions in the Transaction List page, such as sales receipts. From there, you can view, edit, copy, delete, void, or print them. To learn more about this process, visit this article: View Sales Transactions.
I'm here anytime you have other concerns. Enjoy the rest of your day, @kikee.
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