We can perform some troubleshooting to isolate issues that prevent you from saving your invoices, info2081. I'll lay down the detailed process here to guide you thoroughly.
Before anything else, I would like to ask for additional information regarding your concern. What specific QuickBooks product are you using? Do you encounter an error when attempting to save an invoice? This can help us identify the most relevant fix or workaround.
In the meantime, you'll want to access your account using a private window. This way, you can avoid corrupted cache files that cause unexpected behaviors, including errors or other issues that affect the functionality of its features.
To begin with, you can refer to these keyboard shortcuts:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: ⌘ + Shift + N
- Mozilla Firefox: Shift + Ctrl + P
- Microsoft Edge: Ctrl + Shift + N
If everything works well, clear the cache from your regular browser to refresh the website's preferences. Utilizing system-supported browsers can also maximize your experience, ensuring you can navigate the software seamlessly.
Once your customers settle their balances, enter their payments in QuickBooks Online. This will link the amount to their respective invoices, keeping your account balanced.
Please continue posting in this forum if you have other questions about tracking and managing invoices using your QuickBooks product. We're always equipped with the data and resources to address your queries.
