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andrew-hall1
Level 1

I want Salesman and Accounts to get the invoice but when setting up customer you only can add one email address? Any suggestions on how I can fix this?

 
3 Comments
BettyJaneB
QuickBooks Team

I want Salesman and Accounts to get the invoice but when setting up customer you only can add one email address? Any suggestions on how I can fix this?

Hi there, @andrew-hall1

 

You have the option to enter multiple emails in your customer's profile or invoices. Any attached email will receive the invoice once sent. Make sure that the email addresses are separated with commas (,).

 

Please check out the sample snips attached below on how add them on your customers profile and on sales forms:

 To give you more details about adding customer's and emailing forms in QuickBooks Online, please see these resources:

Know that my doors are always open to help if there's anything else you need. Thanks for coming, and have a good one!

Just dont o waste time writing t
Level 1

I want Salesman and Accounts to get the invoice but when setting up customer you only can add one email address? Any suggestions on how I can fix this?

 

 

 

 

 

i have to send invoices to two different people I need to be able to do that without having to type the

email each time

Steven_Product Champion
QuickBooks Team

I want Salesman and Accounts to get the invoice but when setting up customer you only can add one email address? Any suggestions on how I can fix this?

Hi there, 

 

As mentioned above, for individual customers you are able to add in a contact email that will pre-fill the Invoice once you create it. At this point you will have to add in manually the CC or BCC details to the invoice. 

 

I agree it would be good to see this automated in the future, please use the steps below to share this feedback with us. 

 

  1. Select the Gear icon at the top, then Feedback.
  2. Enter your comments or product suggestions then select Next.
  3. You'll be provided a list of suggested Help articles related to your comment. You can read through them or select Skip and send message.
  4. From the drop-down, choose the appropriate category, then select Send message.

Thanks, 

 

-Steven