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If some customers are invoiced but others are not, how do I process the payment for those who don't have an invoice? Do I just code it to "Sales of Product Income"?

 
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If some customers are invoiced but others are not, how do I process the payment for those who don't have an invoice? Do I just code it to "Sales of Product Income"?

There are two-ways on how we can record those customer's payments, phoenixpetsuppli.

 

We can create either an invoice or we can directly issue a sales receipt.

 

Here's how you can do it:

 

  1. Click the + New button.
  2. Under CUSTOMERS select either Invoice or Sales receipt.
  3. Select a Customer.
  4. Enter the PRODUCT/SERVICEQTY, and AMOUNT.
  5. Select either Save and closeSave and send or Save and new.

 

In case you're ready to reconcile the transactions, you can check this article: Reconcile An Account in QuickBooks Online.

 

Don't hesitate to get back to me if there's anything that I can help you with.Stay safe!