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Hi there, archihomes.com.a.
I appreciate you performing the steps necessary for the invoice number to show up. Let me share some information as to why this feature is missing.
This can happen when the Custom transaction numbers feature is not turned on. Your browser’s setup is also mirrored on the mobile app.
You’ll have to turn on the Custom transaction numbers option so you can add the invoice number on the transaction. Let me walk you through the process.
Here’s how:
Now, access your account via mobile app and create an invoice. You should now be able to add the invoice number.
Just in case, check out this article for visual reference: How to set up custom invoice numbers.
These steps should guide you on the right path.
If there’s anything else I can help you with, post a comment below. I’ll be more than happy to assist further. Have a good one!
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