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rgrf42
Level 2

Is it possible to modify the standard email text sent with a payment advice? I am sick of modifying it everytime. Possible with invoice emails but not others.

 
3 Comments 3
Terina Carr
Content Creator

Is it possible to modify the standard email text sent with a payment advice? I am sick of modifying it everytime. Possible with invoice emails but not others.

Hi rgrf42, thanks for reaching out. Could you please elaborate a little further for me with "payment advice"? To my current understanding are you asking if it is possible to modify the email response a customer gets when the customer gets a payment received email?

rgrf42
Level 2

Is it possible to modify the standard email text sent with a payment advice? I am sick of modifying it everytime. Possible with invoice emails but not others.

Hello.

 

Yes, I want to decide the text of the default message in QBO that comes up when I am paying a bill to a supplier. I know I can change it, but it meaqns I change 20-30 a week. I had been told prewviousl;y that this is not available, but perhaps it is now??

 

Please advise

RCV
QuickBooks Team
QuickBooks Team

Is it possible to modify the standard email text sent with a payment advice? I am sick of modifying it everytime. Possible with invoice emails but not others.

We always strive to provide the best experience with the product, rgrf42.

 

There's no specific time as to when this feature will be added to our future updates. I know how beneficial it is to your business where you can modify the standard email text when a customer gets a payment. I'll also personally share your feedback with our engineers regarding this one.

 

For now, the current workflow you're using is our workaround.

 

To learn more about customising your sales form, please check out this article: Email and customise sales form.

 

I have a link here where you can find articles about managing your customer's transactions: Manage customers and income for QuickBooks Online (QBO).

 

The Community will always have your back if you need anything else with running sales reports. I look forward to hearing from you again.