Is there a way to fix QuickBooks app on paid not showing customers or invoices quotes etc in shortcuts. Unable to access.

Hi info2055,

Thanks for posting in the Community!

For most general issues like the missing options in the Shortcuts tab in the QuickBooks Online mobile app, clearing the app's cache can do the trick. By clearing its cache, you can remove that historical data and access QuickBooks with a clean slate.

Here's how:

1. In your QuickBooks Online Mobile App, select the Gear icon ⚙.
2. Choose the Refresh Data menu.
3. Tap Yes.

In your phone settings:

1. From your phone's settings, tap Apps (varies by device).
2. Choose the QuickBooks Online app from the list and select Storage.
3. Select Clear data. 

In addition, let's uninstall/reinstall the mobile app to ensure it is up-to-date.

Feel free to drop a comment below if you need further assistance. Have a nice day!