Hi info2055,
Thanks for posting in the Community!
For most general issues like the missing options in the Shortcuts tab in the QuickBooks Online mobile app, clearing the app's cache can do the trick. By clearing its cache, you can remove that historical data and access QuickBooks with a clean slate.
Here's how:
In your phone settings:
In addition, let's uninstall/reinstall the mobile app to ensure it is up-to-date.
Feel free to drop a comment below if you need further assistance. Have a nice day!
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