Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Hello there, bremenplumbing.
Yes, there's a way to change the sending email address in QuickBooks Online. Before that, let me share some information on why invoices keep going to your client's spam folder.
It's a direct result of the Intuit's procedure of sending emails. With that, it's best to set Intuit’s service-related email addresses as a safe sender or whitelist it on your customer’s account for them to receive important communications.
Here are the steps on how to update your email address:
Then, we can ask your customers to set a rule to allow that email address to go to the inbox. Check out these articles for further details:
I hope you'll be able to make it. Please let me know if you need anything else. I’ll be more than happy to help. Stay safe and healthy!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here