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Hello there, bremenplumbing.
Yes, there's a way to change the sending email address in QuickBooks Online. Before that, let me share some information on why invoices keep going to your client's spam folder.
It's a direct result of the Intuit's procedure of sending emails. With that, it's best to set Intuit’s service-related email addresses as a safe sender or whitelist it on your customer’s account for them to receive important communications.
Here are the steps on how to update your email address:
Then, we can ask your customers to set a rule to allow that email address to go to the inbox. Check out these articles for further details:
I hope you'll be able to make it. Please let me know if you need anything else. I’ll be more than happy to help. Stay safe and healthy!
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