Let's ensure you can send invoices and get you back on business, Stevo.
First off, may I ask what specific error you've received? This way, we can give you the necessary troubleshooting you need. Any additional information will be much appreciated.
In the meantime, let's perform a browser troubleshooting to determine if this error is browser-related. QuickBooks may encounter errors due to accumulated cache.
We can start by logging into your account using a private browser. You can refer to these shortcut keys to open a private window in all supported browsers:
- Chrome: Ctrl+Shift+N
- Firefox: Ctrl+Shift+P
- Safari: Command+Shift+N
If it works, I recommend clearing your browser's cache so the system can start fresh. You can also switch to a different supported browser to see if it has something to do with your browser.
However, if the issue persists, I suggest contacting our QuickBooks Online Customer Support, for they have the necessary tools and expertise to investigate this further. To learn how to reach them, please refer to this article: Contacting QuickBooks Support.
Additionally, once you've successfully sent your invoice, you can check this article to learn how to record its payment: Record invoice payments in QuickBooks Online.
Let me know if you have further concerns about sending an invoice. See you around.
