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I have steps to help you reflect the ABN in your invoices, Seka.
To amend your ABN on your invoices in QBO, you'll need to make sure that you update it in the correct location. Please note that the ABN will not be visible on the invoice itself when you create a new one you'll need to click Print or Preview to see the ABN. Here's how you can do it:
- Go to the Sales tab on the left-hand side menu.
- Select Customers from the drop-down menu.
- Locate the customer for whom you want to update the ABN and click on their name.
- In the customer profile, click on the Edit button.
- Look for the Tax info section and update the ABN field with the correct information.
- Click the Save button to make changes.
Once you have updated the ABN in the customer profile, let's also make sure you manually update the default invoice template so that when you create an invoice, it will reflect going forward. To do this:
- Select the Gear icon and select Custom form styles.
- Click Edit on the Default invoice (or the invoice template you frequently use).
- Under Content and then select the top box in the invoice preview.
- Underneath the Header section, ensure ABN is ticked.
- If the customer's ABN is missing, ensure Customer ABN is ticked under the Display section.
- Select Done.
Once done, please open the invoice and select Print or Preview. The customer ABN number should be visible. If it's still not showing, create a new invoice template and check if the same issue occurs.
For more details, refer to these articles:
Additionally, I added this helpful resource, which you can use as a guide in processing invoice payments: Record invoice payments in QuickBooks Online.
If you have any further questions or need additional assistance with your ABN, which should be reflected in the invoice, feel free to let me know. I'm just a post away. Have a great day!