Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Thanks for joining the Intuit Community, LAU1.
Yes, you can change the Number format feature to show the correct decimal points. I’ll be your guide on how to update the settings.
When creating an invoice, the amount should show the correct decimal points.
I’m also adding a link where you can get tips on how to grow your business: QuickBooks Resource Centre.
Keep me posted on how things go after following the troubleshooting steps. I want to ensure you’re all set with this concern. Have a good one.
I had already tried that but it did not work. It all looked okay until I previewed the invoice and instead of an amount of $7.00 it then showed that each item was valued at $6.3635922 for instance which was the amount of the GST taken from it but even if I have it as inclusive of GST as $7.00 on the invoice it takes it off in the rate column
Hi there, LAU1.
If you set up the product/service item's rate for $6.3635922 and you choose the Inclusive of Tax option, the same rate/amount will show in the Rate and Amount columns. Cases like this, it would be best to contact our Customer Support Team. They'll help you review the set up for GST and the item to come up with the amount you need when creating the transaction.
Here's how to reach them:
Visit the Community again if you need anything else about invoice.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here