Hi kristi12,
Here's how to change your credit card details:
- Select the Gear Icon on the top-right corner of QuickBooks.
- Select Account and Settings.
- Select Billing and Subscription, then select the pencil icon next to Payment Method.
- Enter your credit card details and fill in the Billing Address, then select Save.
If you're still experiencing that error, ensure that you have entered a Company Email, Company Phone number and Company Address in the Company section of Account and Settings. Then, try it again.
Hope this helps!
Bonny