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Good day, @des5.
The Open Item Statement in QuickBooks Online can only show unpaid invoices from the last 365 days. You can achieve your goal of generating the list of open sales transactions for all periods by running the Transaction Statement instead.
Here's how:
I’m adding this article for the details: Create and view customer statements.
Another way to view the list of open transactions from customers is by running the Accounts Receivable Ageing Detail Report. Filter the Report period to show all the entries.
Follow these steps:
Check out this article about pulling up reports in QBO: Run reports.
If there’s anything else you need, let me know in the comment section. I’m here to help. Have a great day!
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