cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Want an expert to help you set up your QuickBooks Online? Find out how: Click here
bgaudiovisual
Level 1

Why can't I edit my invoices in the app anymore?

 
1 Comment 1
ShyMae
QuickBooks Team

Why can't I edit my invoices in the app anymore?

Hi there, bgaudiovisual. You can still edit your invoices in the QuickBooks mobile app, but I'd like to gather a bit more information before we proceed.

 

Could you let us know whether you're unable to modify the invoice details or have you encountered an error when trying to make changes? Any additional information will help us narrow down this case.

 

For now, I recommend logging out of the app. Then, refresh or clear the app's data to ensure it runs more smoothly.

 

If you're on an iOS device, follow these steps:

 

  1. Open your Settings, then tap General.
  2. Tap iPhone Storage. Choose the QuickBooks app.
  3. Click Offload App.

 

If you're using Android, here's how:

 

  1. Proceed to the Home menu or tap the three dots in the upper right corner.
  2. Tap on Settings, then select Refresh Data.
  3. Press Yes.

 

Once you've completed these steps, please log back in to the QuickBooks Online mobile app. Then, check if you can edit your invoices.

 

If the issue persists, uninstall and reinstall the app to ensure you're using the latest version.

 

Alternatively, you can log in to QuickBooks using a web browser to edit your invoices.

 

Feel free to drop a comment below if you have any more questions. We're always here to help.