Why won't QuickBooks recognise or accept the Temu invoices when I forward them to QuickBooks?

I appreciate the effort and understand how frustrating it is when invoices don’t import correctly, contact197. I can help you get QuickBooks to accept those TEMU receipts.

QuickBooks Online will recognise or accept TEMU invoices only after the personal email address you’re using to forward receipts has been added and invited from within your QuickBooks account with a Standard access role. That invitation links and authorizes that external email so QuickBooks can accept forwarded receipts.

If you haven't added your external email, here's how:

1. Open your QuickBooks account and click the Gear icon settings.
2. Select Manage users.
3. On the Manage users page, click Add user.
4. On the Add user page, enter the personal information and choose the Assign roles section.
5. Click Send invite.

When you receive the invitation in your personal email, open it and click on Accept Invite. Then, follow the on-screen prompts. A verification code will be sent to your personal email during this process. Enter that code to complete the approval. Once this is finished, your email address will be authorized and ready to forward receipts to QuickBooks.

Make sure to create a custom email address with @qbodocs.com at the end in the Manage forwarding email section. Also, the attachments are in the required file formats, and each file size is between 46 KB and 20 MB. For more detailed information, you can refer to this article: Email receipts and bills.

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