Just converted from Reckon Hosted to Quickbooks online advanced. Has anyone else experienced issues? MMC said allocation of payment is missing. How can this be fixed?

Hi MichelleFS,

Thanks for posting in the Community!

If there is an issue with the data migration done by MMC, we advise reaching out back to MMC for them to review your data. If you've already done this and they're unable to resolve the allocating of payments, let's contact our Customer Care Team. That way, one of our support representatives will be able to check your account and help you with your transactions.

To contact customer support:

1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. In QB Assistant, enter the topic you need help with. You can also enter questions.
4. Select Contact Us to connect with a live support agent.
5. Choose a way to connect with us:

• Start a chat with a support expert. Live chat M-F, 8:30 AM to 6:30 PM and S-S, 8:00 AM to 8:00 PM, AET.
• Call us. M-F, 8:30 AM to 6:30 PM, AET.

Here's also a check list you can refer to: Move your data to QuickBooks Online.

Feel free to reply to this post if you have further concerns. 

Hi all,

Finally after 3 weeks all done. It looks like there are some good and not so good individualls who can convert correctly. After 8 requests finally hit the jackpot and an indidivual wiped all ther financials and added it again. Only 1 mistake of $1K. Before I had $155K mistake