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aozelect
Level 1

Employees page opens with cookies disabled and can't proceed further

Cookies Disabled In order for the payroll component to function, we first need you to adjust your cookie settings. Please follow these instructions to correct this issue: Safari Click the Safari menu at the top of the screen and then click Preferences Click the Privacy Tab Under "Website tracking" ensure the "Prevent cross-site tracking" setting is disabled Close the preferences window Back on the QuickBooks Online webpage, click the Dashboard tab on the left of the page Click back onto the Employees tab on the left of the page Chrome Click the Settings menu at the top right of the screen Scroll to the bottom of the screen and click Advanced Click Site Settings Click Cookies Ensure the setting Block third-party cookies is disabled Back on the QuickBooks Online webpage, click the Dashboard tab on the left of the page Click back onto the Employees tab on the left of the page Firefox Click the Settings menu at the top right of the screen and then click Options Select Privacy and security Select Custom and untick the Cookies option Back on the QuickBooks Online webpage, click the Dashboard tab on the left of the page Click back onto the Employees tab on the left of the page Microsoft Edge Click the Settings menu at the top right of the screen and then click Settings Select View advanced settings Scroll down to the Cookies option and select Don't block cookies Back on the QuickBooks Online webpage, click the Dashboard tab on the left of the page Click back onto the Employees tab on the left of the page
1 Comment 1
Kass_B - Product Champion
Content Creator

Employees page opens with cookies disabled and can't proceed further

Hi Aozelect,

 

Are you trying to access the Employees tab on the app or a browser? If a browser, could you let me know which one you are using please?

 

- Kass