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mbaldwin279-hotm
Level 1

Hi I’ve updated payment details after subscription was ended How do I restart my subscription with existing data not a new account/ subscription? Thk u

 
1 Comment 1
KimberlyS
QuickBooks Team

Hi I’ve updated payment details after subscription was ended How do I restart my subscription with existing data not a new account/ subscription? Thk u

We're pleased to have you here in the forum, mbaldwin.

 

I'll walk you through the steps so you can restart your subscription with the same account and data. 

 

In QuickBooks Online (QBO), you can resubscribe to continue using your account once your subscription has ended. This allows you to access and manage your current data without creating a new account or subscription.

 

Here's how:

 

  1. Log in to your QBO company.
  2. Head to the Gear icon and choose Subscriptions and billing.
  3. Click on Resubscribe, then select the New payment method (Credit/Debit Card or PayPal).
  4. Key in the updated payment and billing information.
  5. Select Resubscribe.

 

After that, let's ensure your account is updated to prevent back-billed charges by referring to this material for the detailed process: Resubscribe to or reactivate QuickBooks Online.

 

Moreover, you can review this article for guidance to create necessary changes to your billing information or fix related issues: Manage billing, payment, and subscription info in QuickBooks Online.

 

On the other hand, if you want access to more or fewer accounting features, you can scan this article to manage your QuickBooks plan and ensure it meets your business needs: Upgrade or downgrade your QuickBooks Online subscription.

 

Keep us informed in the Community if you have additional questions regarding your subscription or other related concerns when performing different business tasks in QuickBooks Online. We'll be around to help.