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dnu3562
Level 1

How can I delete my QuickBooks Online Accountant account? I have many of them and am trying to 'declutter' them.

When I log into my Intuit account and go to delete, it asks me to cancel the subscription which I obviously dont have with QBOA

1 Comment 1
Lyn_D
QuickBooks Team

How can I delete my QuickBooks Online Accountant account? I have many of them and am trying to 'declutter' them.

Hello, @dnu3562. I can help you find a way to declutter some of your QuickBooks Online Accountant (QBOA) accounts.


Before we proceed, please know that we cannot delete a QBOA account because they're tied to your Intuit profile and used for managing client books. It's also a free account and doesn't require a subscription. As a workaround, you can Pin those QBOA accounts you are using.

 

Here's how:

 

  1. Log in to your QBOA account.
  2. After entering your credentials, click on the three dots beside each account.


     
  3. Select Pin to top.

This process will allow you to see at the top your accounts that you need to use. Keeping those accounts that you no longer needed at the bottom.

 

On the other hand, I recommend reaching out to our Live Support team for assistance. They are well-equipped to help you manage your accounts, particularly if you're an accountant handling subscriptions for your clients or an invited accountant user in an account where the subscription is paid by your clients.

 

Feel free to return to this forum if you have any more questions about managing your accounts. We're always here to help you out.