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sharnileeengelkamp
Level 1
posted
‎September 04, 2025 05:51 PM
last updated ‎September 04, 2025 12:59 AM

How can I get into my quickbooks self employed? Money has been taken from account 3 days ago and it’s saying billing error when I try log in. No one can seem to help me

Tried calling multiple times apparently no one can help with self employed. Tired doing online assistance comes up error message Tried messaging said they would get back to me in 5 mins waited 2+ hours on the same screen and never heard anything

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1 Comment 1
ClaireSamanthaS
QuickBooks Team
QuickBooks Team
‎September 04, 2025 07:19 PM

How can I get into my quickbooks self employed? Money has been taken from account 3 days ago and it’s saying billing error when I try log in. No one can seem to help me

I hear your sentiments, especially with the charge already made to your account and the challenges you had in getting assistance, Sharni.

 

Since the issue remains unresolved, we recommend contacting our dedicated Customer Live Support team, which specializes in billing and account issues related to QuickBooks Self-Employed. They can review your account and provide you with a solution. I will share the appropriate website where you can get the assistance you need.

 

To contact them, please follow the steps below:

 

  1. Click on this link.
  2. Select QuickBooks Self-Employed and enter your question or concern.
  3. Click Continue, follow the prompts, and choose the Get a chat option.
  4. Provide the required details to connect with our support team.

 

If you have further questions or need clarification, feel free to revisit this thread. We are here to assist you.

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