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I can help you with cancelling a client's account from your subscription, @elingbookkeeping.
You can remove the client from your subscription by transferring the account to them. Once done, It'll be cancelled.
Here's how:
Once done, they'll have read-only access to their QuickBooks company. They can leave the account as it is.
Refer to this article for more information about cancelling a subscription under your account: Manage your ProAdvisor Preferred Pricing plan and ProAdvisor discount clients.
They can reactivate the account after removing it from your subscription once they've updated their payment method. You can refer this article to your client: Manage billing, payment, and subscription info in QuickBooks Online.
Let me know if you need further help with cancelling a client file from your subscription by leaving a reply below. Keep safe and have a wonderful day!
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