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jasonash
Level 1
posted
‎April 22, 2020 05:25 AM
last updated ‎April 21, 2020 12:25 PM

I go to run the job keeper report and it keeps logging me out

 
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1 Comment 1
ShiellaGraceA
QuickBooks Team
QuickBooks Team
‎April 22, 2020 07:12 AM

I go to run the job keeper report and it keeps logging me out

Hello @jasonash,

 

Let's check if you can pull up the report using a private browser. It could be browser-related. Let me walk you through how. 

 

  • Press CTRL+SHIFT+N for Chrome.
  • Hold CTRL+SHIFT+P for IE and Firefox.

After that, you can access your job keeper report again. If it's working fine, go back to your regular browser and clear its cache. This process will delete the stored data of your browser.

 

Please contact our Customer Care Support if you're getting the sale result. Here's how to reach out:

 

  1. Go to (?) Help, then Contact Us.
  2. Type a brief description of your issue, then hit Let's talk.
  3. Choose either Start messaging or Get a callback.

I've added these handy articles about for more information about job keeper:

 

Should you need help with anything else, please don't hesitate to reply anytime. The Community is always here to lend a helping hand. Thanks for dropping by and have a wonderful day.

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