I HAVE JUST SUBSCRIBED ANNUALLY TO QUICKBOOKS. I AM UNHAPPY WITH THE PROGRAM, AM I ABLE TO GET A REFUND?

Yes, you will be able to get a refund, and we appreciate you letting us know about your experience, Carmel.

In accordance with our refund policy for QuickBooks Online, annual subscriptions are eligible for a full refund if canceled within 60 days of purchase. To proceed, we will need to cancel your subscription first.

The cancellation process varies depending on where you initially signed up. For users who registered through a mobile app store, you will need to visit the app store to cancel your account. If you subscribed directly through Intuit, please follow these steps to complete the cancellation:

1. Log in to your QuickBooks Online account.
2. Click on the Gear icon and select Subscription and Billing.
3. Locate the subscription you want to cancel and choose Cancel.
4. Follow the on-screen instructions to finalize the cancellation. Once completed, you will receive a confirmation notice.

For detailed guidance on the cancellation process, please refer to this article: Cancel your subscription.

After your cancellation is confirmed, please complete the Request a Refund form. Once your form is submitted, our team will review your request and notify you of the status.

If you have any further questions or require additional assistance, please add a comment below. We are here to help.