I'll put you in touch with our customer support team to address your concern about linking your PayPal account to QuickBooks Online (QBO), @user96941.
I've checked my resources and confirmed an ongoing investigation regarding this issue. Rest assured, our engineers are working diligently to provide a resolution at the earliest time possible.
In the meantime, I recommend manually uploading your bank transactions into QBO via a CSV file.
While the investigation is ongoing, I suggest reaching out to our customer support team. This way, they can include you in the list of affected users and receive email updates about the investigation status. To do that:
- Go to the Help icon and choose the Search tab.
- Select Contact Us.
- Describe your concern and select Continue.
- Choose between Chat with us and Have us call you.
In addition, we advise performing monthly reconciliations in QBO to ensure your bank accounts correspond to your bank statements.
Let us know in the comments below if you have other questions concerning bank connections. We're always available to assist in the community. Stay safe, and have a good one.
